FARFETCH REVIEWS
Find out what real customers think of Farfetch and its service with our ratings and reviews feed. The ratings appear in real time, directly from a post-purchase survey and are based on results from the last 2 months.
scored 4.7 / 5 based on 553399 Reviews
today
Piece Bought AMIRI, bandana-jacquard straight jeans
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Piece Bought ANINE BING, Paddington quilted jacket
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Article parfait. Expédition rapide et informations de suivi très régulières
today
Pieces Bought Jacquemus, Le Petit Calino tote bag Sporty & Rich, Syracuse baseball cap
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Piece Bought adidas, Adimatic Mid x Maite Steenhoudt suede sneakers
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interessante Produkte, überteuerte Preise
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Pieces Bought Nike X Off-White, Air Force 1 lace-up sneakers Nike X Off-White, Air Force 1 Mid sneakers
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敏速な対応でとてもいいです。
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Piece Bought Gucci Pre-Owned, 2000-2015 GG Nylon Gifford tote bag
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Service was extremely fast, the price of my pre-owned item ordered was very reasonable and most importantly, the quality of my pre-owned item is excellent.
today
Pieces Bought Maison Margiela, Tabi mirror-effect ballerina shoes Jil Sander, knitted striped T-shirt
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ハイブランドの商品が一度に見れる上に、安く手に入ることも多いから。
today
Pieces Bought AMI Paris, logo-embroidered organic cotton T-shirt AMI Paris, Ami de Coeur cotton sweatshirt
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I didn’t get amazed by the products as I thought it would be. I bought a diesel jewelry and at least the packaging was nicer. This one didn’t give me an experience
1 day ago
Piece Bought Jimmy Choo, Saeda 100mm crystal-strap sandals
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Qualità dei prodotti ottima, rapida la consegna
1 day ago
Piece Bought visvim, Jumbo Crash cotton T-shirt
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Les pièces commander correspondent parfaitement aux informations. Le choix sur les marques et looks est incroyable
Farfetch Customer Promise
At the heart of our Farfetch community is you - our customer. And we promise to make your luxury shopping experience one to remember
Fast shipping
We have a 1-2 day order processing time plus a 1-5 day delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.
Fast response
We will answer your query within 1 business day
Free returns
We offer free global returns and pick-up service
Listen and resolve
We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way
Safe & secure shopping
Need help?
If you would like to speak to one of our Customer Service Representatives you can reach us by phone, chat or on email:
+1 646 791 3768
Available Monday to Friday 8am-11pm EST and Saturday to Sunday 9am-9pm EST
Click here to send us an email
Or you might find the answer to your question on our Frequently Asked Questions page.